What is MNP?

Mobile Number Portability is a facility that allows a telecom service user to move from one operator to another operator irrespective of geographical area. If a subscriber is not satisfied with the services of his/her current operator, he can port his mobile number to another service provider of his choice.

SMS the word 'PORT' (which shall be case-insensitive, i.e., it can be 'port' or 'Port' etc.) followed by a space and the ten-digit mobile number which is to be ported, to 1900. The UPC will be received through SMS on the mobile of the Subscriber from 1901.

Mobile number portability is implemented in varying ways across the globe. The International and European standard specifies that a customer wishing to port his/her number contact the new network (recipient), which then sends the number portability request (NPR) to the current network (donor). This is known as "recipient-led" porting. By contrast and India are the only exceptions to implement a "donor-led" system. In the case of a donor-led system, the customer wishing to port their number is required to contact the donor to obtain a Porting Authorisation Code (PAC) in the UK— or a Unique Porting Code (UPC) in India —which is then given to the recipient network. The recipient continues the porting process by contacting the donor with a porting code. This form of porting is known as "donor-led" and has been criticised by some industry analysts as being inefficient, though it prevents MNP scams. It has also been observed that it may act as customer deterrent as well as allowing the donor an opportunity of "winning back" the customer. This might lead to distortion of competition, especially in the markets with new entrants that are yet to achieve scalability of operation.

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